Rabobank Arena, Theater & Convention Center

Services At Rabobank Arena, Theater and Convention Center

Parking

Parking lots for Rabobank Arena, Theater and Convention Center are located south of the facilities on 'N' Street. The parking fee for most events is $6.00 vehicles, $10 Limos, $15 Busses.

Ticketing

Tickets for all events are processed through Ticketmaster. Ticketmaster outlets, charge-by-phone, on line, and our box office all have access to the same tickets. There are no refunds or exchanges on any tickets unless an event has been canceled. Refunds for canceled events can be obtained from the point of purchase. On-Line purchasers should call the charge-by-phone number to obtain a refund. All persons entering Rabobank Arena must have a ticket.

Wheelchair Seating

Wheelchair and mobility impaired seating is available at all Rabobank Arena events. When purchasing tickets please specify that you need wheelchair or mobility impaired seating. Those purchasing wheelchair seating may purchase one (1) wheelchair seat and one (1) attendant seat. Any additional seats must be purchased in the regular seating areas. This policy ensures that we are able to accommodate all those that need wheelchair seating.

Will Call

Will Call is located at the main box office for Rabobank Arena Events and at the Convention Center box office for Convention Center events. Will call tickets are available 90 minutes prior to the start time of the event. Please arrive early to pick up will call tickets. Some shows, especially sold out events, have a great number of will call tickets.

Wristband On-Sale

The Rabobank Arena box office, as well as all Ticketmaster Outlets, use random number drawings for major on-sales. The following is the wristband policy for the Rabobank Arena box office. If you would like information on an outlets policy, please contact the outlet directly.

Policy

Only one wristband will be issued per person. If a person gets two wristbands, they are disqualified from the on-sale. If a wristband is removed or cut off, it becomes invalid. Persons who arrive after the lottery must go to the end of the line.

• 7:00 AM Line ups begin (No Line-ups prior to 7:00 AM, no exceptions).
• 8:00 AM Numerical wristbands issued .
• 9:30 AM Lottery Drawn.
• 10:00 AM On-Sale begins.

Lottery Procedure

Every person who arrives before 9:30 AM will be issued a numbered wristband. Wristbands only guarantee a place in line not a ticket. A separate numbered tag is attached to each of these wristbands. That tag is detached and placed in the lottery drum. At 9:30 AM the drum is mixed up and one of the numbers is drawn. The person who has a wristband with the matching number becomes the first person in line. Everyone else is lined up in numerical order.

Example: 450 people are issued wristbands for an on-sale. The lottery draws number 362 to be first in line. Everyone else would line up in numerical order. 363 would be second in line, 364 third, and so on. The person with wristband number 1 would line up behind number 450.

Purpose of Wristbands:

• Helps to prevent scalping.
• Ensures everyone a fair chance to be first in line.
• Prevents lineups that interfere with other events at the Rabobank Arena

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