St. Mary's County Library
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Library Policies
Customer Service Manual
- To achieve fairness and equity of access to library services the St. Mary's County Library Board of Trustees and staff have created policies which are in this Customer Service Manual.
- The intent of any library rule or regulation is to ensure equity of access. If you have suggestions on how to change these procedures to improve this access, please share them with the library director.
- Updates and revisions will be issued as needed.
Residents and Nonresidents
- Cards are free to Maryland residents. Out-of-state residents pay $15.00 per year even if living temporarily in the state of Maryland.
- Proof of address is required. A card can be issued without proof, but the customer must present proof of address at the next library visit. Any of the following will be accepted as proof of address:
- Maryland ID issued by Maryland Department of Motor Vehicles (Driver's License, Age of Majority Card)
- Utility bill showing local address
- Checkbook showing local address
- Postmarked envelope from a business or professional person showing current address
Military ID
- ID of parent/guardian if minor
- A parent /guardian must sign for applicants under the age of 16. A child must be present to receive a card. A My First Library Card intended for children birth to grade 2 is available.
- The borrower or guardian is responsible for the card's security, for any material checked out, and for any charges incurred.
- Customers should report lost or stolen cards immediately as well as changes to their name or contact information (address, phone, email).
- St. Mary's County Library cards may be used at any public library in Calvert, Charles and St. Mary's County as well as any public library in Maryland.
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